Shipping & Returns
Shipping Policy
All items are made to order. Print production typically takes 2-4 business days, followed by standard shipping transit times. Blankets are bulkier and may take slightly longer. Your patience helps us avoid waste.
Processing Time
All items are made to order. Once your order is placed, it typically takes 2-4 business days for production. After production is complete, your order will be shipped via standard shipping.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order. We ship to most countries worldwide.
Tracking
Once your order ships, you'll receive an email with tracking information so you can follow your package's journey to you.
Returns & Exchanges
Due to the custom nature of print-on-demand products, we can only accept returns for defective or damaged items within 30 days of delivery. Each piece is printed fresh when you order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us at support@chorusgoods.com within 30 days of delivery. Include your order number and photos of the issue. We'll arrange for a replacement at no additional cost.
Wrong Item Received
If you receive the wrong item, please contact us immediately. We'll send you the correct item and provide instructions for returning the incorrect one.
Size or Color Issues
Please review size charts and color descriptions carefully before ordering. Due to the custom nature of print-on-demand items, we cannot accept returns for size or color preference changes unless there is a manufacturing defect.
Contact Us
For any shipping or returns questions, please email us at support@chorusgoods.com.